Privacy policy
Last updated: 7 November 2026
At Mada Al-Rafidain we respect your privacy and collect only what we need to deliver your orders and serve you.
What we collect
- Your name, phone number and delivery address when you order.
- Your orders, addresses and wishlist when you sign in to your account.
- General technical information about browsing (such as the device type) to improve the store.
How we use it
- To confirm your order by phone or WhatsApp and deliver it.
- To issue the invoice and handle exchanges and returns.
- To send offers only if you agreed to receive them; you can stop them at any time from your account page.
Who we share it with
We never sell your data. We share your name, phone and address with the courier or delivery company only as far as needed to deliver the order.
How we protect it
Data is kept on protected servers and only authorised staff can see it.
Your rights
You can ask to see or correct your data, or to delete your account, by messaging us on the WhatsApp number or phone at the bottom of the page.